Privacy PolicY

Privacy Policy – Annie Veale Freelance

Effective Date: October 2025

1. Who We Are

This website (https://annieveale.com) is operated by Annie Veale Freelance, 2 Howe Street, Finchingfield CM7 4JB, UK.
Contact: Annie@annieveale.com

2. What Personal Data We Collect

• Contact forms – name, email, phone, and message.

• Account and checkout pages – billing details necessary to process purchases.

• Analytics and advertising – anonymised identifiers collected through Google Analytics 4, Google Tag Manager, and Cloudflare.

• Cookies and similar technologies – managed via Cookie Yes.

• Email correspondence – if you contact us directly.

3. Why We Process Your Data

We use personal data to:

• Provide and manage our digital-marketing services.

• Process payments and deliver purchased services.

• Improve website performance and measure campaign effectiveness.

• Comply with legal obligations and tax requirements.

4. Lawful Basis

Processing is based on consent, contractual necessity, and legitimate interest under the UK GDPR.

5. Analytics & Third-Party Services

• Google Analytics 4 (via GTM) – website usage statistics. IP anonymisation is enabled.

• Cloudflare – security, performance optimisation, and DDoS protection.

• Cookie Yes – records cookie-consent preferences.

Each provider acts as a data processor under the UK-GDPR.

6. How Long We Keep Your Data

Contact and order records are retained for up to 6 years unless you request deletion sooner, in line with HMRC accounting requirements.

7. Your Rights

You have the right to access, rectify, erase, or restrict processing of your personal data.
Requests can be sent to annie@annieveale.com.
You may also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

8. International Transfers

Cloudflare and Google may transfer data outside the UK using approved safeguards (Standard Contractual Clauses).

9. Cookies

Cookies are used for site functionality, analytics, and marketing. You can manage consent at any time through the Cookie Yes banner or by revisiting our Cookie Policy.

10. AI and Automated Access

See our AI Use Policy for how automated systems may access or reference site content.